Responsible Gaming

At 8i88 Responsible Gaming — When the Fun Stays Within Limits

Gaming is entertainment — it should never feel like a burden. 8i88 believes every player deserves a healthy and enjoyable experience, which is why we provide multiple tools and support services to promote responsible gaming.

18+
Adults Only
24/7
Support Services
5+
Safety Tools
100%
Privacy Guaranteed

What Is Responsible Gaming and Why Does This Matter?

Responsible gaming at 8i88 means treating gaming as a healthy form of entertainment — not a reason to overspend your time or money. We want every member to enjoy the fun of playing without it ever affecting their daily life, family, or financial wellbeing.

Millions of people around the world enjoy online gaming every day, and the vast majority play without any issues. However, for some, managing gaming can become a challenge. 8i88 is here to help when that happens.

Our responsible gaming program is built on one simple principle: If gaming stops being fun, stop playing. To put this principle into practice, we've built several effective tools that you can use at any time.

Our Core Commitment at 8i88

We believe responsible gaming is a shared responsibility — between 8i88 and you. We provide the tools; you make the decisions.

Quick Self-Assessment Questionnaire

Think through the following questions honestly. If most of your answers are "yes", consider seeking support.

01Are you spending more than your set gaming budget?
YesNoSometimes
02Do you feel restless or anxious when you're not gaming?
YesNoSometimes
03Have family or friends expressed concern about your gaming?
YesNoSometimes
04Are you betting more to try to recover your losses?
YesNoSometimes
Get Help

If you answered "Yes" to any of these, please contact our support team or activate self-exclusion.

Our Safety Tools

8i88 offers a range of practical tools to help you stay in control of your gaming experience. Use them, and stay well.

Set a Deposit Limit

Choose your own daily, weekly, or monthly deposit limit. Once set, it cannot be changed easily — this is by design, to keep you protected.

Time Limits & Session Controls

Set a daily limit on how many hours you spend gaming. Once your time is up, the system will automatically notify you and can end your session if needed.

Cool-Off Feature

If you feel like you need a break, take a temporary pause of 24 hours to 6 weeks. Access to your account will be suspended for the duration.

Self-Exclusion

If gaming feels difficult to control, you can self-exclude from the platform for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.

Bet Limit Settings

Set your own maximum stake per bet. This helps you resist the temptation of placing a large impulsive bet and makes it easier to maintain responsible gaming habits.

Reality Check Reminder

You'll receive pop-up notifications at set intervals reminding you how long you've been playing and how much you've spent. Stay aware, stay well.

Problem Gaming Warning Signs

A big part of responsible gaming is knowing yourself. If you notice any of the signs below, don't wait — reach out for support.

  • Spending beyond your budget and planning to make up for it next month.
  • Even after closing the game, your mind keeps going back to it.
  • You're spending more time gaming while neglecting family or work responsibilities.
  • You keep coming back to chase losses, placing bigger and bigger bets each time.
  • Gaming is disrupting your sleep, eating habits, or daily routine.
  • Lying to or hiding your gaming activity from the people you care about.
  • You've tried to stop gaming but keep finding yourself unable to.
  • You become irritable or restless when you're unable to game.
Important

If you notice these signs, don't blame yourself. Reaching out for help takes courage. Our support team is always here for you.

Healthy Gaming Golden Rules

Only Use Your Entertainment Budget

Set a dedicated entertainment budget for gaming and never go beyond it. Don't use money meant for household expenses or emergencies.

Play for Fun, Not for Profit

Online gaming is a form of entertainment. Winning is great, but losing is part of the game — keep that in mind. Never think of gaming as a source of income.

Set a Time Limit and Stick to It

Set a fixed daily schedule for gaming and stick to it. Always put family, work, and your health before gaming.

Don't Chase Your Losses

"Chasing losses" — placing bigger bets to recover what you've lost — is one of the most dangerous habits in gaming. If you're on a losing streak, stop, take a breath, and come back another time.

Of 8i88 Responsible Gaming Pledge

We're more than just a platform — we're your partner in wellbeing. Every commitment below is something we uphold every single day.

Age Verification Required

No one under the age of 18 is permitted to register or play on 8i88. Age is verified through a strict KYC process.

Responsible Advertising

Our promotional content never targets minors or vulnerable individuals. All advertising includes responsible gaming messaging.

Trained Support Team

Our customer support team is trained in responsible gaming. Any player facing difficulties is handled with care and sensitivity.

Full Information Confidentiality

All self-exclusion requests and support interactions are completely confidential. No other member or third party will have access to this information.

About Responsible Gaming Details

What is gaming addiction and how does it develop?

Gaming addiction, or problem gambling, is a mental health condition. It doesn't happen overnight — it builds gradually. At first, gaming feels fun; then the thrill of winning pushes you to play more; and slowly, control slips away. This can happen to anyone, regardless of age, education, or financial background. Staying aware is your strongest protection.

How does self-exclusion work at 8i88?

Self-exclusion is one of the most effective responsible gaming tools available. When you activate self-exclusion on 8i88, your account is fully suspended for a set period. You will not be able to log in, make deposits, or receive promotional emails during this time. The exclusion cannot be cancelled before it expires — this is intentional, so you get a genuine break.

How can family members help?

If you notice signs of problem gaming in someone close to you, respond with understanding rather than anger. Have an open conversation, create a safe space for support, and encourage them to seek professional help. 8i88's Responsible Gaming support team can also provide guidance to family members.

Can I set limits without closing my account?

Yes, absolutely. In addition to self-exclusion, you can set separate deposit limits, bet limits, and time limits. These take effect immediately. However, increasing any limit requires a waiting period, so you cannot act on a sudden impulse.

Does Responsible Gaming Mean Less Fun?

Not at all — it's quite the opposite. When you know your limits are set and you're playing within a budget, the game becomes even more enjoyable. Gaming without financial worry is gaming at its best. 8i88 wants you to feel good after every session — even when you lose.

Keep in Mind

Responsible gaming is not a sign of weakness — it's a sign of wisdom. Know yourself, respect your limits, and keep gaming as a small, enjoyable part of your life.

Contact Us for Help

Our dedicated team is always ready to assist with any responsible gaming concerns.

Email Support
Response Within 48 Hours
Live Chat
24/7 Instant Support
Average response time: 3 minutes
Self-Exclusion Request
From Account Settings
Instant Effect

About Responsible Gaming Frequently Asked Questions

Deposit limit reductions take effect immediately. However, increasing your limit requires a 7-day waiting period. This is intentional — to prevent impulsive overspending in the heat of the moment and to help you maintain responsible gaming habits.

Your account balance remains safe while self-exclusion is active. You will be able to withdraw your funds once the exclusion period ends. No new deposits or bets will be accepted during this time.

No. 8i88 strictly enforces an 18+ policy. Age is verified at registration, and identity verification through the KYC process is mandatory. No one under 18 can open an account, and any account found to belong to a minor will be closed.

You can choose to receive a reminder every 30 minutes, 1 hour, or 2 hours. The pop-up will show how long you've been playing, your total spend, and your winnings. You can then choose to continue or stop.

You can reach our dedicated responsible gaming support team via live chat, 24/7. To contact us by email, write to [email protected]. All your information is kept strictly confidential.
Start Gaming Safely

Play Responsibly, Play and Enjoy

Join 8i88 and use our responsible gaming tools to enjoy a safe, healthy, and fun gaming experience.

18+ Only Limit Setting Feature 24/7 Support Licensed
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